The patient and family are encouraged to help the facility improve its understanding of the patient’s environment by providing feedback, suggestions, comments and/or complaints regarding the service needs, and expectations.

A complaint or grievance should be registered by contacting the Center and/or a patient advocate at the Ohio Department of Health or Medicare (numbers listed below).

The surgery center will respond in writing with notice of how the grievance has been addressed.


Greater Dayton Surgery Center
 Norbert Mertzman, Executive Director
1625 Delco Park Dr.
Dayton, OH 45420
(937) 535-2200
This email address is being protected from spambots. You need JavaScript enabled to view it.
Ohio Department of Health
246 North High Street
Columbus, OH 43215
(614) 995-7466
Medicare Beneficiary Ombudsman
1-800-MEDICARE (1-800-633-4227)

To contact us, please call: (937) 535-2200